HJS Financial Planning has a complaints procedure for the speedy and efficient resolution of complaints that is available on request.

To contact us in relation to a complaint you can write to us at:

The Compliance Manager
HJS Financial Planning
12-14 Carlton Place
Southampton
SO15 2EA

Alternatively:

Tel: 02380 920 128

Email: financial@hjssolutions.co.uk

 

If you are not happy with the outcome of a complaint investigation, in most cases you can take your complaint to the Financial Ombudsman Service (FOS). The FOS are independent and their job is to consider each case impartially on its own merits and mediate in the event of a dispute between clients and financial firms.

The Financial Ombudsman Service can be contacted at:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Tel: 0800 0234567

http://www.financial-ombudsman.org.uk/

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